Once the de-escalation has begun, one of the priorities is to find a way to guarantee social distance in physical spaces. The impact of COVID-19 on society has been such that any physical space is likely to be a possible source of contagion, so securing these spaces is necessary to guarantee a return to normality.
At Beabloo, due to our knowledge of the sector, we believe that ensuring physical spaces it is a transversal decision that benefits not only workers and users or clients by guaranteeing their safety, but also has repercussions on the user experience. So one of the easiest and least intrusive ways to ensure this security is through the use of technology.
We also understand that advice and support in the use and installation of technology is vital to achieve the best results, which is why we advise how to improve the customer experience in the COVID-19 context.
One of the advantages of having technology to guarantee security is that the installation adapts to the needs of the space and not the other way around. Therefore, installing technology of this type in airports, public transport or other spaces open to the public does not imply a complexity beyond covering the entire space. In the search for solutions for these spaces, different technologies are already being tested for capacity control and disinfection, in addition to temperature control systems.
Some establishments use devices that sensorize the physical space to detect anyone who shows signs of fever. For example, in the case of an airport, these sensors can be incorporated in the boarding area, or previously in the security control. Thus, a safe interaction with space is contemplated. It is important that these solutions have real-time alerts to enable interception and help prevent the spread of the virus.
Mainly, they should have a temperature control system and a capacity control system, which already play a fundamental role in protecting people and allowing safe social distancing to be maintained, helping to speed up the reopening of public spaces and businesses by of the competent authorities. The technology can be used in any environment with human traffic and is being adopted by governments, transportation authorities and retailers around the world. In addition, these tools are totally respectful of data privacy, and, in fact, do not store personal data.
Although the measures brought by the health authorities are basic rules, in the long run the user will require brands and spaces to show that proactive measures have been adopted to safeguard the health and well-being of employees and customers or users in all their facilities. .
In short, technology is one of the best allies for the reconversion and optimization of physical spaces. It can be installed in any space and allows you to streamline, personalize and convert physical points of sale into safe and reliable environments for the customer or user, so that they can return to normality as soon as possible.
Interaction Care is Beabloo's solution that sensorizes physical spaces to develop a protection and identification system for risk situations.
The software processes the data collected by the sensors, always respecting privacy, and configures a real-time alert system that guarantees compliance with social distancing measures. The system monitors the interior of the space, protects the user and the worker, and manages access to ensure everyone's safety before the customer enters the premises.
This solution has already been implemented in different public spaces, including the Istanbul airport. Interaction Care not only serves to prevent COVID-19 but can provide valuable information to improve the customer experience.
